[lovese...]

Michael, on 27 June 2012 - 10:04 PM, said:

I just had a bad experience today.
It's not membership issue but PT signup.

As usual, a PT came up to me and ask me about my workout and taking PT session.
I told him I am not interested because about $75 a session is too expensive.
He then told me currently they have a promotion where I can get very much lower than that. Ok ... after much persuading, I go and hear out what they can offer me.

It was then taken over by one of the sales rep to do the explaination.
But the price still not much difference. 30 sessions at the price of about $2.2K before admin charge & GST. I told him is too expensive and rejected the offer. When I about to leave my seat, he come out with another offer "How about if I give you 50 sessions?" Of course this sounded extremely tempting to me. After that, he ask me what credit card I am using, he would need me to give him my credit card, so that he can check with management whether I can be eligible for this special rate.

When he come back to me with my credit card, he eagerly ask me to sign the agreement.
Worst of all, credit transaction receipt already printed out and total cost is $4K plus. In my mind, I haven't sign any agreement and has yet sign my credit transaction, this transaction should not been approved.

I told the sales rep I am not signing up because this is not the price agreed and I left.

When I go back to my locker, I was shocked that I received a sms from my bank that the $4K plus transaction has been approved. I called my bank to check and payment confirmed been processed. I told my bank I did not agreed on any transaction, how can it be approved. Bank told me to go back to California Fitness to void the transaction if I have not agreed to this.

The club manager finally did issue me a void sale receipt but void transaction was not done immediately when I re-confirmed with my bank. The club manager then told me that the transaction will only be done in the night when they closed the day account.

I will need to check with my bank again tomorrow.
Hopefully close case

Lesson learnt.
Now a-day credit cards normally come with "Pay Pass" or "Pay Wave" function. It means no signature is required to make transaction. If your credit card falls into someone hand. That's it and your money (usually credit card limit S$5,000) can be gone without knowing. That's the price to be paid with "Easy Payment" or "Hassle Free Payment" =D

[Michael]

I just had a bad experience today.
It's not membership issue but PT signup.

As usual, a PT came up to me and ask me about my workout and taking PT session.
I told him I am not interested because about $75 a session is too expensive.
He then told me currently they have a promotion where I can get very much lower than that. Ok ... after much persuading, I go and hear out what they can offer me.

It was then taken over by one of the sales rep to do the explaination.
But the price still not much difference. 30 sessions at the price of about $2.2K before admin charge & GST. I told him is too expensive and rejected the offer. When I about to leave my seat, he come out with another offer "How about if I give you 50 sessions?" Of course this sounded extremely tempting to me. After that, he ask me what credit card I am using, he would need me to give him my credit card, so that he can check with management whether I can be eligible for this special rate.

When he come back to me with my credit card, he eagerly ask me to sign the agreement.
Worst of all, credit transaction receipt already printed out and total cost is $4K plus. In my mind, I haven't sign any agreement and has yet sign my credit transaction, this transaction should not been approved.

I told the sales rep I am not signing up because this is not the price agreed and I left.

When I go back to my locker, I was shocked that I received a sms from my bank that the $4K plus transaction has been approved. I called my bank to check and payment confirmed been processed. I told my bank I did not agreed on any transaction, how can it be approved. Bank told me to go back to California Fitness to void the transaction if I have not agreed to this.

The club manager finally did issue me a void sale receipt but void transaction was not done immediately when I re-confirmed with my bank. The club manager then told me that the transaction will only be done in the night when they closed the day account.

I will need to check with my bank again tomorrow.
Hopefully close case

[JinTong]

What is the current renewal package for platinum?

The sales quoted me 2000 plus for a 3 years plus and I was shocked.
This is not even close to my previous contract.

And that sales from Cali Taka just said price has to increase each year...

I was like for a long term membership, instead of a discount for being a loyal customer, you actually increase price on me?

Anyway, please share the current renewal price for my reference.
Thanks.

[fkuc]

fkuc, on 18 April 2010 - 09:23 AM, said:

Hi guys, any one with this problem and how did u guys deal with it?

I am from Malaysia and I got my membership from Cali KL and was previously using Cali Sg like nobody's business ie all the time. As many of you would know, Cali KL got bought over by Celebrity Gym.

Now, when I go to Cali Sg, they say that because I hve a Cali KL membership, I am only entitled to use Cali SG gym 3 times a month. After that, I have to pay $20 per visit. And they record down my name and card number each time i go to the gym.

Now, from my perspective, it's ridiculous - when i signed up for platinum in Cali KL, obviously I had hoped that I would be able to use Cali SG or Cali HK ALL the time. Granted Cali KL bought over by Celebrity now. Even they did the transfer of ownership, didn;t they write in clauses that they would honour Cali KL till they expire? Can anyone be that negligent? Don't they have lawyers and lawyers are incredibly meticulous?

OK, even if (and I dun believe) they didn't have such a clause, so why not say we cant let you in at all now (cos you are Cali KL), why such a halfway, half fuck, neither here nor there management directive (only 3 times per month, after that pay extra)?

Surely there must be other Cali KL folks here. Encounter such (il)logical service? what did you guys do to handle this?

BTW, Cali SG sounds like a really really really fucked up management run by ????????? folks. Thank god i dun work there - i think i would vomit blood.

Hi all,

I too am a Cali KL member and experienced the above. Since Feb 15 2012, the recept people told me I can no longer enter any Cali club in SG as Celebrity Fitness has opened a branch in SG. I would just have to scoot over to use Celebrity.

Anyone encountered this? How did you deal with this?

What makes me boil is that when i first bought the membership, it was partly because of their network - Cali in SG, HK, TH, TW and KL, which meant i got to use Cali club in any of these countries. As the clubs were sold off one by on (TH, KL, TW)....my privileges ie access to these clubs, were terminated. But i don't see them giving me a partial refund.

I really feel like rounding up all the Cali members (and every Cali platinum is affected) as they sell off KL, TH, TW and pursue class action.

How do you guys deal with all this?

[peter2328]

alieN, on 26 October 2011 - 02:48 PM, said:

Wondering if cali is not earning a single cent from this $88 annual fee membership, how come they will introduce such membership in the first place???

It is not 88 ............... but $8 YEARLY !!!!
Tats the reason y they need to let such contract lapse !!

[alieN]

fridakahlo, on Oct 22 2011, 12:37 AM, said:

Please take note if you are holding an Infinity Membership card. Please do remember to pay up your yearly membership fee when due. If you missed the due date you are given only 3 months of grace period to pay up. A lot of Infinity members has void their membership due to this. Dun expect the California Staff to remind you of your due date. Just do the maths and you will know why.....California is not earning a single cent from your $88 annual fee!

Wondering if cali is not earning a single cent from this $88 annual fee membership, how come they will introduce such membership in the first place???

[Alphaeus]

fridakahlo, on Oct 22 2011, 12:37 AM, said:

Please take note if you are holding an Infinity Membership card. Please do remember to pay up your yearly membership fee when due. If you missed the due date you are given only 3 months of grace period to pay up. A lot of Infinity members has void their membership due to this. Dun expect the California Staff to remind you of your due date. Just do the maths and you will know why.....California is not earning a single cent from your $88 annual fee!

Thanks Fridakahlo for pointing this out. I'm holding the $8 membership and I have heard so many cases like what you said.

SO PEOPLE!! REMEMBER!!!!!! :blush:

[fridak...]

KarlG, on Oct 23 2011, 09:28 AM, said:

Dude cool! U like the works of Frida Kahlo?

Yes!

[KarlG]

fridakahlo, on Oct 22 2011, 12:37 AM, said:

Please take note if you are holding an Infinity Membership card. Please do remember to pay up your yearly membership fee when due. If you missed the due date you are given only 3 months of grace period to pay up. A lot of Infinity members has void their membership due to this. Dun expect the California Staff to remind you of your due date. Just do the maths and you will know why.....California is not earning a single cent from your $88 annual fee!

Dude cool! U like the works of Frida Kahlo?

[fridak...]

Please take note if you are holding an Infinity Membership card. Please do remember to pay up your yearly membership fee when due. If you missed the due date you are given only 3 months of grace period to pay up. A lot of Infinity members has void their membership due to this. Dun expect the California Staff to remind you of your due date. Just do the maths and you will know why.....California is not earning a single cent from your $88 annual fee!

[Cassius]

Hi guys, I just signed up @ California Fitness Orchard for a 1 year membership on 17 Sept. However, just yesterday i got re-assigned overseas and will be gone 8 months.

Looking at doing a transfer. Membership ends 16 Sept 2012.

Paid for first and last month already. Willing to let go @ lower rate of $800 for 12 months worth.

Email me @ ivanhee2207@gmail.com if interested. Thanks

[GaftImmaK]

gnndntxnjiunlzc

[Leo_81]

amicablyalan, on Jun 22 2011, 11:59 PM, said:

wah very expensive.
there are now many small boutique gyms with lots of privacy, good equipment and personal training.

I inquired california fitness and decided not worth the money. Smaller can be better.

[sorcer...]

hmm so much for customer service or the lack of it lol

----------
Guys Next Door 2012 A3 Wall Calendar

[fridak...]

Please take note if you are holding an Infinity Membership card. Please do remember to pay up your yearly membership fee when due. If you missed the due date you are given only 3 months of grace period to pay up. A lot of Infinity members has void their membership due to this. Dun expect the California Staff to remind you of your due date. Just do the maths and you will know why.

This post has been edited by fridakahlo: 31 August 2011 - 12:03 AM

[reefshark]

Westman: do you have to post the same story 100 times in every thread?

[Westman]

I wish to share with all trevvy users of an unpleasant incident that I encountered with Cali staff on Saturday, 16 July 2011, at around 12pm. I was leaving the Raffles Cali club and waiting for the lift. The Senior Trainer (Pradnip, if I did not remember his name wrongly), was also waiting for the lift with his friends. When the lift arrived, as he was still chatting with his friends, my friend and I went in first and started to close the door. Pradnip then pressed the lift button again and the doors reopened but he did not enter and went for another lift despite knowing that the doors had reopened. Though we were irritated by his actions, we did not say anything. My friend, also a member of Cali, proceeded to show me his iphone screen. I asked my friend "What?". Suddenly, Pradnip used his hand to block the door and proceeded to ask us in a threatening manner, "Why did you just scold me FUCK?" My friend and I were shocked to the core and were speechless and puzzled for a few seconds before I told him matter-of-factly that I DID NOT say that.

He looked alittle taken aback by my response but did not even APOLOGISE after knowing that he had wrongly accused the two of us. I am VERY UPSET by the fact that I am a paying customer of California Fitness and I am reprimanded by YOUR STAFF within the GYM premises while he is wearing the California POLO TEE. May I ask if this is the service standard that California allows for members to be treated this way ??? I am very SHOCKED as I have never encountered such service in my entire life (not that I demand to be treated like a king). Having said that, service from California has never been great anyway, as I had previously been given nothing but silence after drafting emails to the previous logistics manager of Raffles Cali to tell them that I had personally seen soap dispensers on the floor of showering cubicles without the cover (and this was during the H1N1 period!) and shower stalls with even the metal bracket missing and there was even a period of time when some stalls dont even supply hot water.

I will carbon copy this entire paragraph to other competitor gym fitness chains in Singapore and also to the newsapapers, and I SINCERELY HOPE YOU WILL PROVIDE SOME FEEDBACK AND ANSWER because I had been treated with nothing but SILENCE once before. (CC True Fitness, True Yoga, Pure Fitness, Forums etc)

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[amicab...]

wah very expensive.
there are now many small boutique gyms with lots of privacy, good equipment and personal training.

[Brachi...]

petrovsky, on Dec 11 2010, 10:09 PM, said:

Have a 3 year California Fitness membership to sell @ $2,000 which works out to be only $55.55 per month.

It's a Platinum membership which means you have access to all Cali gym in Singapore and Asia!

If keen, please pm me.

thats quite expensive