What has happened
to my Xcess subscription?
SGBOY Xcess is now known as Trevvy RED, or RED for short. |
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What has happened to all my previously posted C.A.P ads? They seem to have disappeared.
All ads posted in SGBOY C.A.P have been deleted except for
ads under Personal Services. Users may wish to re-post their ads
in Trevvy's C.A.P. |
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Will I need to
register or re-register my account?
If you have been an SGBOY member, you will not need to re-register. Simply log in with your previous SGBOY username and password. |
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Where did Boyfiles go to?
SGBOY Boyfiles has been renamed as Trevvy's Dockets. Users may
access their dockets by the following URL: "http://www.trevvy.com/?<username>" |
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What is the Journal function in Dockets
used for?
Users may use the Journal function as they would a blog. They also have the option of replacing their Extra Extra entry in their Dockets with the information in their Journals. |
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How do I subscribe to RED if I do not have a credit
card?
You may wish to email our friendly customer service staff at
info@trevvy.com for other offline payment modes. i.e. Cash
deposit, bank transfer, i-banking and cheque. |
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My Xcess subscription has expired. How do I re-subscribe to Xcess/RED?
Log into your account and access My Controls from the MORE tab on the console panel. |
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I am logged into my account and I want to sign up for RED. However,
an error message says that my username has been taken.
You were most likely an Xcess subscriber at one time. You may
renew your subscription at:
http://www.trevvy.com/amember/amember_renew.php. |
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I have made a cash deposit or deposited a
cheque into your account. Why am I still not a RED member?
We will activate your RED membership only when the payment is reflected on our bank statements. This would usually take 2 to 3 business days. |
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How do I terminate my RED membership?
Please email us at info@trevvy.com and our understanding staff will terminate
your subscription for you. |
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Why have I been re-billed when I have not agreed
to extend my subscription?
This auto-renewal is part of the Futurepay agreement that was included in your initial sign-up for your convenience and for which you have acknowledged upon signing up. You have the option at any time of cancelling the Futurepay agreement after sign-up by following the instructions in the email sent to you by Worldpay when you first signed up. However, if you wish, you may email info@trevvy.com at least five business days prior to your renewal date and we will gladly assist you in the termination of your RED subscription. |
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How do I delete my account on Trevvy.com?
Simply email us at info@trevvy.com and we will delete it
for you. |
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Why can I not delete my own account?
Due to security reasons, users may not delete their
own accounts. |
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May I delete my account without deleting my Docket or vice
versa?
Your Trevvy account and Docket are linked. Therefore, you may not delete one without deleting the other. |
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I have changed my email address. How do
I update my account?
You may do so by accessing My Controls from the MORE tab on the console
panel. |
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Why am I unable to use the features on Trevvy.com?
You may have been banned from using our services. Reasons might include user spamming or any other violation of our Terms of Service. |
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Why is the user to whom I am attempting to send a
message or love note unable to accept my message or love note?
The user may have been banned from our site. Otherwise, his message inbox may be full. |
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I am unable to send messages to a user whose inbox is full.
Can you assist me?
Unfortunately, we will have to wait for the user to clear his inbox since we are not able to delete his messages. |
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How will I know if my message box is full?
You may click on the envelope icon on the console bar. The status of your current message capacity will be shown. |
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I have forgotten my username and/or password. How do I retrieve them?
You may email help@trevvy.com the email address with which you previously used to register your Trevvy account and we will trace your username and/or password for you. |
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How do I change my username?
Simply email our customer service staff at help@trevvy.com with your existing username and your preferred username, and we will make the change for you. |
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How do I change my password?
You may do so by accessing My Controls from the MORE
tab on the console panel. |
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Help! I have forgotten my password!
You may click on the Forgot Your Password hyperlink located on the console panel to retrieve it. |
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Why can I not view more than five pictures in Hotbods?
A non-RED user may only view up to five pictures a day in Hotbods. You may want to consider becoming a RED subscriber in order to view an unlimited number of pictures. Sign up for RED now at http://www.trevvy.com/red/. |
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Help! Someone is using my photo in his
Docket or has posted my photo in Hotbods.
Please email help@trevvy.com the full URL of the misused photo, your username, and two clear and unpublished photos of yourself and we will delete the offending photo. |
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Someone is abusing your services.
Please email us at info@trevvy.com and we will take the necessary action. Thank you for your vigilance. |
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Why have my photos in my Docket been set to pending status?
Please note that your Docket is being moderated. This may be because you appear to be below the age of 18. You may wish to email info@trevvy.com with an identification containing your name, photo and date of birth for verification. |
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Obviously I do not look under age. I did not even upload photos of my face!
You may have uploaded photos containing nudity or some other content deemed offensive. If this is the case, your photos will be moderated and approval should take up to three business days or less. |
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On my kisses or spanks page, a message says that
I have unread kisses or spanks. But I do not see any new icons
beside any of them.
You may wish to go over the next few pages of your kisses or spanks. You may find unread kisses or spanks hidden there! |
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What happens when I check the Remember Me box?
If you have checked the Remember Me box, you will be automatically signed in the next time you access Trevvy.com. When you check the box and log in, Trevvy sets a cookie on your computer for reference when you next access the site from the same computer. To disable this cookie, simply click Log Out located beside the status icon. You will need to re-enter your username and password the next time you access Trevvy.com. If you don't click Log Out, your session will remain active until you sign out. |
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Why are my username and password automatically
entered on the log-in page?
Internet Explorer's AutoComplete feature automatically logs you into Trevvy.com because your username and password are stored in your browser's settings.
If you do not want AutoComplete to log you into Trevvy, please follow these steps:
1. Click on the Tools menu at the top of
your browser and select Internet Options.
2. Open the Content tab at the top of the
dialogue box.
3. Click on the AutoComplete button, and
uncheck "User names and passwords on forms" and "Prompt
me to save passwords."
4. Click OK. |
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How do I set or change my user preferences or settings?
To change your user preferences, simply access My Controls from the MORE tab on the console panel. You will see a variety of options, including the functions to change your password or email address. |
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What is the Message Tracker function used
for? How do I use it?
After composing your message, check the Track This Message box just above the Send Message icon. By doing so, you will be notified once the recipient reads this message. |
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After composing the message, what is the difference between
Send Message, Preview Message and Save (Send later)?
Click on Send Message to send your message immediately to the recipient. Preview Message allows you to see exactly what will appear on the recipient's screen. Save (Send later) will save the message into the Drafts folder. |
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What is the Archive Messages function for?
This function
allows you to save your messages from the specified folder into either an excel file or an html file for you to download and save onto your hard drive. |
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How do I block a member from messaging me?
To do so, simply log into your account and visit http://www.trevvy.com/docket/myblock.php. Enter the member's username here, with a remarks if any, and select either Yes or No to allow the member to message you. |
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What is a Buddy list
for?
You add a member to your Buddy list so that you will not have to type in this member's username when send him a message since you will be able to select his name from the Buddy drop-down list. |
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Why am I being logged out upon visiting another page even after
having logged in?
You may want to check the Remember Me box next to the password field before logging in in future. |
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Why does my ad not appear in C.A.P even after
I have posted it?
Your ad will be vetted by our moderator before it is approved and made viewable online. This usually takes at most three business days. You should avoid posting photos containing nudity or texts containing sexual references. |
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Why is my ad not approved even after three business days?
You may have posted your ad under the Personal Services section. Such ads will require a payment of S$60 per month. For quick approval, you may elect to pay via credit card. For other modes of payment, please contact us at help@trevvy.com. |
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How many photos may I upload into my Docket or Closet?
Non-Red members may upload up to six photos into their Dockets and Closet. RED members may upload up to twenty pictures into their Dockets and Closets. |
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What is a Closet?
A Closet is for the storage of your photos where only users expressly give permission may view them. Similarly, you may only view inside other users' Closets if they have expressly given you access.. |
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How many Closet Insiders may I have?
At any time, you may only issue five users your Closet pass. However, if you are a RED member, you may issue out an unlimited number of Closet passes. |
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What is Dockets?
Trevvy's Dockets were known as Boyfiles on SGBOY.COM. It is
your personal profile on which you may display information about
yourself and your hobbies, and upload your photos into. With the Closet feature,
you may limit who gets to view your photos.
If you have not created your Docket, you may do so now. Access
your docket at "http://www.trevvy.com/?<username>". |
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What is C.A.P?
Trevvy's C.A.P is an acronym for Classifieds and Personals.
It is a platform on which you may buy and sell items and/or
services at great prices, or look for that special someone.
You may access C.A.P at http://www.trevvy.com/cap/. |
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What is Hotbods?
Trevvy's Hotbods is a section for users to share and view pictures. A user may upload pictures of himself or others to share with other site users. He may also download pictures uploaded by other users. Non-RED members may only view up to five full-sized pictures per day, but RED members may view an unlimited number pictures. |
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What is Scoops?
Trevvy's Scoops is our regular editorial section where users may find features, reviews and advice, contributed by our team of freelance and in-house writers. |
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What is Chat?
SGBOY Chat is an IRC channel hosted on Trevvy.com where users may meet and chat about almost anything under the sun. SGBOY Chat is also accessible via an IRC client. Simply connect to a server nearest to you, enter a username and chat with your friends. Please note that as the chat room is not moderated and Trevvy.com merely provides a gateway to the channel, Trevvy shall not be held responsible for any comments, activities, discussions and/or damages that may arise from your participation, or the participation of others, in this IRC channel. Please proceed at your own risk. |
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Are there rules and regulations that govern the conduct on
SGBOY Chat?
Please refer to http://www.trevvy.com/chat/ for the rules and regulations. |
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What is SGBOYX?
SGBOYX is the name of Trevvy's forums page. Discussions are grouped into individual categories and are moderated by a team of volunteer moderators. Please note that users bear personal responsibility for all postings made within the forums and Trevvy shall not be held responsible for any damages that may arise from such activities. |
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What is RED?
RED is Trevvy's premium membership subscription. With RED, users may enjoy the full Trevvy experience. To find out more, please visit "http://www.trevvy.com/red/". |
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I need advice. How do I contact Gene?
You may email Gene at advice@trevvy.com. |
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What are the rules and regulations that govern the conduct on
SGBOYX?
The House Rules for SGBOYX are summarized as follows:
1. No
comments that may be deemed racially or religiously offensive or hateful.
2. No advertising
or SPAM.
3. No personal attacks or flaming, or defamatory comments.
4. Please respect the privacy of other users.
5. No displays of anti-social behaviour.
6. No sexual references. |
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How do I download pictures from Hotbods?
To download pictures from Hotbods, click on Download Image. Should you wish to have the image zipped up (for a smaller file size), click on Download As Zip. Non-RED members may only download up to five images a day; RED members may download an unlimited number of pictures. |
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How does Feeling Lucky work?
Users may click on Feeling Lucky to generate a user's Docket at random. |
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What is the Invisible status?
When a user's status is set to Invisible, other users will not be able to see if that user is online. In other words, that user's status will be displayed as offline. |
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Why is there a payment link on C.A.P?
The payment page is only for users who have posted ads under the Personal Services and Employment category as ads of this nature are chargeable.
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What is the Buddies icon for?
The Buddies icon, when clicked on, will show you a list of your buddies who are online. |
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How do I add a user to my Buddy list?
Simply go into that user's Docket and click on Add As Buddy. A notifcation will be sent to the user informing him of your request and, upon approval, he will be added to your Buddy list. |
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What is My Journal?
My Journal is a feature in your Docket similar to a blog. Users may replace the Extra Extra portions of their Dockets with their My Journal entries. To do so, simply check the “Replace Extra Extra With This Post” box below the journal entry that you would like to use. |
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Am I able to edit the entries in My Journal?
A user may edit entries in My Journal by clicking on Edit on the My Journal page. A user may delete an entry by clicking on Delete. |
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